Refund Policy & Free Trial
At our IPTV service, we’re committed to delivering a high-quality streaming experience with full transparency and customer satisfaction. With our flexible refund policy, affordable trial option, and responsive support team, you can enjoy your entertainment with confidence.
🚀 Try Before You Buy – 24-Hour IPTV Trial ($2.99)
Not sure yet? Test our service before committing with our low-cost trial.
What’s Included:
- ✔ Full Access – Explore all channels, VOD, and premium features
- ✔ Instant Setup – Quick and easy activation on any device
- ✔ Risk-Free Upgrade – Trial cost is credited when you subscribe
- ✔ 4K Ultra-HD Streaming – Smooth, high-quality playback with M3U support
- ✔ No Surprises – Experience exactly what you’ll get before subscribing
The small trial fee helps prevent abuse and ensures a premium experience for all users. Once you’re satisfied, upgrading is seamless—no interruptions to your service.
💰 Refund Policy – Simple & Fair
We stand behind our service, but we understand that things don’t always work out. That’s why we offer a 3-day money-back guarantee.
Refund Conditions:
- ✔ Requests must be made within 3 days of purchase
- ✔ A 7% processing fee will be deducted
- ✔ Refunds are available only for first-time purchases
- ✔ Renewals and repeat purchases are non-refundable
- ✔ Accounts that violate our terms (sharing, misuse, etc.) are not eligible
- ✔ Once refunded, service access will be immediately terminated
⚠️ Before Opening a Dispute or Chargeback
We strongly recommend contacting our support team first.
Important Notes:
- 🌍 Legal Responsibility – IPTV regulations vary by country. Please ensure compliance with your local laws.
- 💳 Payment Risks – Chargebacks may lead to restrictions from banks, PayPal, or card providers
- ⛔ Account Consequences:
- Immediate service termination
- Permanent account ban
- No future access or reinstatement
⏳ Support Response Times
During peak hours, responses may take slightly longer, but our team is always working to assist you as quickly as possible.
Support Hours:
- CST: 2:00 AM – 3:00 PM
- CET: 9:00 AM – 10:00 PM
- KSA: 11:00 AM – 12:00 AM
🔹 Troubleshooting Before Contacting Support
Before reaching out, try the following:
- ✔ Check your email and spam folder for login details
- ✔ Restart your device or reinstall the app
- ✔ Ensure your internet connection is stable
📩 Need Help? Contact Us
Our support team is here to help resolve any issue quickly and efficiently.
👉 Contact Support / Email Support